About the role
The role supported day-to-day IT operations across Contento Social Homes and Queensway Homes, including first-line assistance, device management and digital systems.
Key responsibilities
- Provide first-line support for login, email and Microsoft 365 issues.
- Prepare laptops and mobile devices for staff onboarding and offboarding.
- Maintain ICT asset and inventory records.
- Assist with network, printer and property-connectivity troubleshooting.
- Perform routine updates, antivirus checks and device maintenance.
- Maintain technical documentation, guides and support logs.
- Set up equipment for meetings, events and training.