Application responses must be sent to
hr@contentohomes.com
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We have current vacancies open.
Job Title: Housing Support Worker
Location: Birmingham
Working Hours: 09:00 – 17:00, Monday to Friday (37.5 hours per week)
Pay: £11.90 per hour
Job Purpose
To provide comprehensive and confidential support to tenants, helping them sustain their tenancy and ensuring access to appropriate housing-related services in line with the organisation's objectives.
Key Responsibilities
- Provide direct support to tenants to help them sustain their tenancy and access opportunities such as leisure, education, and training.
- Respond to accommodation enquiries and assist with tenant onboarding processes.
- Conduct regular health and safety checks, including tenant room checks and liaise with landlords for repairs and maintenance.
- Support tenants in understanding tenancy conditions, including rent liability and addressing anti-social behaviour.
- Manage utilities and negotiate better rates where applicable.
- Organise and attend tenant feedback and community events.
- Collaborate with colleagues and external agencies to ensure tenant needs are met effectively.
Person Specification
Essential:
- Proficiency in English (written and oral).
- Strong organisational and time management skills.
- Ability to work independently and maintain confidentiality.
- Full driving licence with access to your own vehicle.
Desirable:
- NVQ Level 2 in Health and Social Care or willingness to undertake training.
- Experience or qualifications in Housing, Social Care, or related fields.
Job Title: Volunteer Support Worker
Location: Birmingham
Working Hours: 09:00 – 17:00, Zero Hours Contract
Job Purpose
To assist the Refuge Manager in the day-to-day running of the refuge, providing frontline support, advice, and guidance to women and their children.
Key Responsibilities
- Manage the day-to-day operations of refuge properties, including organising leases and maintenance work.
- Assist in organising social, recreational, and educational activities within the community.
- Provide administrative support, including the management of tenancy agreements and rent collection.
- Collaborate with social services, welfare rights groups, and other agencies to support tenants’ needs.
Person Specification
Essential: Proficiency in English, organisational skills, ability to work unsupervised.
Desirable: Awareness of domestic violence, NVQ Level 2 in Health and Social Care or a willingness to undertake relevant training.
Contento Social Homes’ Dedicated Partners
On the journey towards building a violence-free future for Our Community, we work with incredible organisations. These partners of Contento Social Homes have helped make every stride towards safety for abused women and their children possible. We would like to extend a special thank you to the following organisations dedicated to the safety of survivors of domestic abuse.
Our Donors
