Location: Birmingham (community-based with local travel)
Working Hours: 20 hours per week (flexible, to be agreed)
Contract: Fixed-Term from March 2026 to 28 February 2027
Pay: To be confirmed
Application Deadline: 20 March 2026

To plan, coordinate, and deliver survivor-focused events that promote engagement, wellbeing, and participation. The postholder will be responsible for venue booking, liaising with support workers, encouraging survivor attendance, maintaining accurate records, collecting feedback, and producing post-event reports in line with organisational objectives.

- Plan and organise events in accordance with agreed objectives and timelines.
- Identify and book suitable venues, ensuring accessibility, confidentiality, and compliance with health and safety requirements.
- Liaise with support workers to coordinate attendance and ensure appropriate support arrangements are in place.
- Conduct authorised visits, where appropriate, to encourage survivors to attend events and provide clear information about participation.
- Prepare and maintain accurate attendance registers for all events.
- Draft and distribute feedback forms and support survivors to complete them where required.
- Collect, review, and securely store feedback in line with data protection requirements.
- Produce a structured report following each event, including attendance figures, feedback summary, observations, and recommendations.
- Submit reports to the Manager within agreed deadlines.
- Ensure safeguarding procedures are followed at all times.
- Maintain confidentiality and professional boundaries.
- Work collaboratively with colleagues and external partners where required.

Essential:
- Experience in organising events or community-based activities.
- Experience working with vulnerable individuals or survivor groups.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Ability to work independently and manage workload effectively.
- Understanding of safeguarding and confidentiality principles.
- Proficiency in Microsoft Office and general administrative systems.

Desirable:
- Training in safeguarding.
- Experience within housing, support services, or community engagement settings.
- First Aid certification.

Send your CV and cover letter to hr@contentosocialhomes.com

Location: Birmingham
Working Hours: 09:00 – 17:00, Monday to Friday (37.5 hours per week)
Pay: £11.90 per hour

To provide comprehensive and confidential support to tenants, helping them sustain their tenancy and ensuring access to appropriate housing-related services in line with the organisation's objectives.

- Provide direct support to tenants to help them sustain their tenancy and access opportunities such as leisure, education, and training.
- Respond to accommodation enquiries and assist with tenant onboarding processes.
- Conduct regular health and safety checks, including tenant room checks and liaise with landlords for repairs and maintenance.
- Support tenants in understanding tenancy conditions, including rent liability and addressing anti-social behaviour.
- Manage utilities and negotiate better rates where applicable.
- Organise and attend tenant feedback and community events.
- Collaborate with colleagues and external agencies to ensure tenant needs are met effectively.

Essential: - Proficiency in English (written and oral).
- Strong organisational and time management skills.
- Ability to work independently and maintain confidentiality.
- Full driving licence with access to your own vehicle.
Desirable: - NVQ Level 2 in Health and Social Care or willingness to undertake training.
- Experience or qualifications in Housing, Social Care, or related fields.

Location: Birmingham
Working Hours: 09:00 – 17:00, Zero Hours Contract

To assist the Refuge Manager in the day-to-day running of the refuge, providing frontline support, advice, and guidance to women and their children.

- Manage the day-to-day operations of refuge properties, including organising leases and maintenance work.
- Assist in organising social, recreational, and educational activities within the community.
- Provide administrative support, including the management of tenancy agreements and rent collection.
- Collaborate with social services, welfare rights groups, and other agencies to support tenants’ needs.

Essential: Proficiency in English, organisational skills, ability to work unsupervised.
Desirable: Awareness of domestic violence, NVQ Level 2 in Health and Social Care or a willingness to undertake relevant training.